Davidson's Detailing
Terms & Conditions
Davidson’s Detailing seeks to provide the best complete detailing service experience. We would like to take this opportunity to thank you for considering our services and point out some of the terms and conditions of our business criteria. We hope you will find these policies listed below helpful and informative in explaining the extent of my auto detailing services.
By scheduling any service with Davidson’s Detailing you hereby agree to all terms listed on said agreement.
​
We do not have a waiting room so customers must arrange to drop the vehicle off. Please give us ample notice via phone call or text to set up a time to drop the vehicle off, as I am an outdoor location.
We require payment to be made in full on the day of vehicle pickup. If the customer is not present they can leave payment in cash, or e-transfer. We will send an invoice via email that must be paid in full by the end of next day. Failure to pay in full will result in a 20% late charge accrued each week if left unpaid.
​
We reserve the right to charge up to 1/2 of the scheduled detailing service if cancelled by the customer on the day of said scheduled service unless extreme circumstances could not allow you to keep the scheduled service.
We reserve the right to alter or amend a booking time/date, but wherever possible will let the customer know. As well in accordance to weather conditions and/or equipment failure without penalty to the company.
Please remove all personal belongings, money, and other significant items from their vehicle prior to any type of details. If areas such as the centre armrest storage or glove compartment are not cleared, we will not be able to clean them due to customer’s private personal belongings.
Due to child safety, we will not remove or replace car seats under any circumstances. We ask that our clients remove car seats and booster seats. Should the car seat be left in the vehicle we will do our best to clean around the car seat but can’t promise your total satisfaction.
We reserve the right to charge each vehicle according to its condition, and the type of vehicle. A minimum of a $40 surcharge will be applied to all jobs that involve PET HAIR, garbage removal, excessive dirt, excessive salt staining, sand, as this require additional work
​
Pet hair and sand are two of the toughest items to remove from a vehicle with normal vacuuming. The removal of either element is not guaranteed with any of our service offerings. However, on most occasions, we are successful at removing visual traces of both elements.
We do not detail any vehicles with vomit, blood, feces, or other hazardous materials including mold.
We make no promises when it comes to the removal of stains and/or odours from vehicles. We aim to please so we will try our best. Please be aware that some upholstery and carpets are beyond cleaning and may not completely clean up as expected. Some stains are permanent. We may consult you on what can and cannot be done in regard to your vehicle's interior. Odours cannot be removed by cleaning alone. We do offer ozone treatments, however it may not be 100%, and may require multiple treatments.
​
We are not responsible for damage due to heavily soiled, stained or damaged interior components, such as dash buttons and steering column buttons and knobs. Such areas may be so caked with dirt, grime, and makeup that cleaning may result in these buttons and knobs losing their markings.
​
When it comes to windows we try to be our best. But from time to time and depending on our Nova Scotia humidity & temperature, windows may have a film. Please allow the car to cool and then take a microfiber towel and wipe the film off if you see streaks. We do apologize for any inconvenience this may cause.
We are not responsible for any mechanical or electrical problems when cleaning engine bays and interiors due to areas simply getting wet/cleaned from the wash/cleaning process. We will not work on vehicles that are not in good working order. Please make sure your vehicle is in good mechanical/electrical working order. There is no way of knowing of these problems before we begin, so please understand that if issues do arise after our detailing process, we will NOT be held responsible.
The headliner is gently cleaned, however there may be remaining stains. The glue used for headliners will start to release if cleaned more aggressively or with stronger cleaners. Please understand that headliners may not come completely clean due to this reason. If you choose to clean them at your own risk, they may look clean but will sag over time due to the glue being compromised.
We do not use harsh cleaning products on any interior or exterior areas. All of our products are safe and do not chemically damage carpets, leather, vinyl, plastic, painted, clear coated, or chrome surfaces.
We are not responsible for any loose or chipped paint, as well as badges or decals, that may be on the vehicle that have come off during the wash process. While we use safe wash techniques, sometimes this is unavoidable. If you have any chipped or peeling paint, or loose decals and stickers that you are aware of before the detailing process please inform us beforehand so we can do our best to avoid the area.
We are not responsible for baked-on brake dust that cannot be completely removed either on the surface or deep within the wheel. Some wheels are beyond cleaning and may need to be repaired or replaced.
If you are not satisfied with our work or think there is a problem with a service, please contact us within 48 hours so that we can act quickly and resolve the issue, we cannot be held responsible for defects discovered after 48 hours. Many pictures are taken of the vehicle on arrival, and after the detail.
If you have agreed to a detail we have the right to create both photographic material and video material of the vehicle and to add it to our portfolio.
​
We respect your time and personal property and we will be polite and courteous at all times. However, we reserve the right to refuse, deny or continue with any service if we deem the customer to be unreasonable.
We will not tolerate any verbal or physical abuse under any circumstances and will take the relevant actions should any such behaviors be encountered
Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicle's paintwork if left for a period of time. This will result in a deep chemical mark on the paintwork that may need additional work to safely remove. In some cases, the mark cannot be removed completely without comprising the clear coat.
Exterior black or grey, textured or smooth trim pieces may be beyond restoring and will have to be replaced. We try our best to restore the plastic to its original colour. We do not dress or coat the plastic running boards on trucks and suvs since it may cause a slip hazard. If you request that we dress these you accept all liability.
Any wax, sealant, or coating not properly cared for will not last it's intended durability length. We recommend safely hand washing.
For your safety please keep a safe distance, at least 10-15 feet away from our work area to avoid any trip or slip hazards. If you need to speak to us while we are working on your vehicle please make sure to get our attention from a distance.
After receiving one of my Full Detailing Packages, We Recommend our Maintenance detailing at least once a season, or Full Detail Package & up at minimum once a year if not more to keep your vehicle protected and looking its best. We also offer monthly packages at a discounted rate.
If we have applied a Ceramic Coating to your vehicles paint, to maintain the GYEON 10 Year warranty the vehicle needs to be maintained every 2 Years, or 25000kms, at minimum by the GYEON certified only detailer Davidson’s Detailing. This service is an added cost. I recommend yearly for our Canadian weather. Please see me for proper maintenance advice and how to care for your coating.